General Disclaimer

The information contained on this website — stairliftchair.co.za — and in any communications issued by Stair Lift Chair (Pty) Ltd ("the Company", "we", "us", "our") is provided for general informational and guidance purposes only.

While we make every reasonable effort to ensure that the information we publish is accurate, current, and complete at the time of publication, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related content on this website for any purpose.

Accuracy of Information

We take reasonable care to ensure the accuracy of all content published on our website, including product specifications, pricing indications, installation descriptions, and company information. However:

• Information on this website may become outdated without notice due to changes in product ranges, pricing, legislation, or operational procedures.
• Product images, descriptions, and technical specifications are provided for illustrative purposes and may differ from the final product supplied, particularly where products are updated by manufacturers.
• Pricing information displayed on the website, if any, is indicative only and does not constitute a binding quotation. All formal pricing is confirmed only through a written quotation issued following a free home assessment.
• Any statistics, figures, or data referenced on the website are believed to be accurate at the time of publication but may not reflect the most current information available.

Health and Mobility Information

Content on this website that relates to mobility, physical health, disability, or the suitability of stairlift solutions for particular medical conditions is provided for general informational purposes only.

The Company's free home assessment is a technical and product survey — not a medical or occupational therapy assessment. Recommendations made during a home assessment are based on staircase configuration, product suitability, and the general mobility requirements described by the customer, and do not constitute medical or clinical guidance.

If you require a formal occupational therapy assessment to determine the most appropriate mobility solution for your needs, we recommend consulting a qualified occupational therapist registered with the Health Professions Council of South Africa (HPCSA).

Professional Advice Disclaimer

The content on this website does not constitute and should not be relied upon as:

• Legal advice of any kind
• Financial, investment, or insurance advice
• Medical, clinical, or occupational therapy advice
• Engineering or structural advice regarding your property
• Architectural or building compliance advice

For advice specific to your personal, legal, financial, medical, or structural circumstances, please consult an appropriately qualified professional. The Company accepts no responsibility for any action taken or decision made in reliance on the general information provided on this website in lieu of professional advice.

Products and Services Information

All product information, technical specifications, installation details, and service descriptions on this website are provided in good faith based on information available from manufacturers and from our operational experience. The following limitations apply:

• Product availability is subject to change. The Company reserves the right to discontinue, modify, or substitute products without prior notice.
• Manufacturer specifications, warranty terms, and product features may be updated by the manufacturer and may differ from those described on the website at any given time.
• Installation timeframes referenced on the website are indicative only and will vary depending on staircase complexity, geographic location, and scheduling availability.
• The suitability of any specific product for your staircase can only be confirmed following an in-person home assessment. Website content describing stairlift suitability for particular staircase types is general guidance only.

No Warranty

To the fullest extent permitted by applicable South African law, the Company expressly disclaims all warranties of any kind — whether express, implied, or statutory — with respect to this website and its content, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose.
• Warranties that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
• Warranties that the information on the website is complete, accurate, reliable, or current.
• Warranties that any defects in the website will be corrected.

Nothing in this Disclaimer excludes or limits any warranty, right, or remedy that cannot be excluded or limited under the Consumer Protection Act 68 of 2008 or any other applicable South African law.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any loss or damage of any kind arising from:

• Your use of, or reliance on, any information contained on this website.
• Any inaccuracy, error, or omission in the content of this website.
• Any interruption, suspension, or unavailability of the website.
• Any unauthorised access to or alteration of your data or transmissions.
• Any content or conduct of any third-party website linked to or from this website.
• Any decision made or action taken in reliance on content found on this website without obtaining appropriate professional advice.

This limitation applies to all damages — whether direct, indirect, incidental, consequential, special, or exemplary — regardless of the basis of liability.

External Links Disclaimer

This website may contain links to third-party websites, resources, or services that are not owned or controlled by Stair Lift Chair. These links are provided solely for your convenience and informational purposes.

• The Company has no control over the content, privacy practices, or availability of any third-party website.
• The inclusion of a link to a third-party website does not constitute an endorsement, recommendation, or approval of that website, its content, or its operators.
• The Company accepts no responsibility for any loss or damage that may arise from your use of any third-party website accessed via a link on our website.
• We encourage you to review the terms of use and privacy policy of any third-party website you visit.

If you notice a broken, outdated, or inappropriate link on our website, please notify us at sales@stairliftchair.co.za.

Testimonials and Customer Reviews

Testimonials, reviews, and customer feedback displayed on this website reflect the individual experiences of specific customers. They are presented in good faith as genuine accounts of those customers' experiences with the Company's products and services.

• Individual results and experiences may vary. A testimonial or review does not guarantee that you will achieve the same outcome or level of satisfaction.
• Testimonials are not intended to represent or guarantee future performance or results of any product or service.
• The Company does not pay for or incentivise positive reviews. All testimonials published are voluntarily provided by customers.
• Star ratings and satisfaction statistics referenced on the website are based on aggregated customer feedback collected over time and are accurate to the best of our knowledge at the time of publication.

Copyright Disclaimer

All content on this website — including but not limited to text, graphics, logos, photographs, icons, images, and software — is the intellectual property of Stair Lift Chair (Pty) Ltd or its content licensors and is protected by the copyright laws of the Republic of South Africa and applicable international copyright treaties.

• You may not reproduce, copy, distribute, transmit, adapt, or commercially exploit any content from this website without the prior written consent of the Company.
• You may print or download extracts from this website for your personal, non-commercial use only.
• Any unauthorised use of the content on this website may give rise to a claim for damages and may constitute a criminal offence under applicable South African law.

If you wish to use any content from this website for purposes other than personal use, please contact us at sales@stairliftchair.co.za to request permission.

Website Availability

The Company makes every reasonable effort to keep this website available and accessible at all times. However, we do not guarantee that the website will be available without interruption, or that it will be free from errors, viruses, or other harmful components.

We reserve the right to suspend, restrict, or terminate access to the website at any time without notice — for maintenance, updates, security reasons, or any other purpose we consider necessary.

The Company accepts no liability for any loss or inconvenience caused by the unavailability of the website, however arising.

Governing Law

This Disclaimer is governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

Relevant legislation applicable to this Disclaimer includes:

• Consumer Protection Act 68 of 2008
• Electronic Communications and Transactions Act 25 of 2002
• Copyright Act 98 of 1978
• Protection of Personal Information Act 4 of 2013

Changes to This Disclaimer

The Company reserves the right to amend, update, or replace this Disclaimer at any time without prior notice. The most current version will always be available at stairliftchair.co.za/disclaimer/.

The date of the most recent revision is shown at the top of this page. Continued use of this website following any amendment constitutes your acceptance of the revised Disclaimer. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Disclaimer, wish to report an inaccuracy, or would like to request permission to use content from this website, please contact us:

• Email: sales@stairliftchair.co.za
• Contact Form: stairliftchair.co.za/contact-us/
• Business Hours: Monday to Friday 09:00–17:00 · Saturday 09:00–14:00

We aim to acknowledge all written enquiries within 2 business days.